Leadership & Management Skills for New Managers

This course gives participants a foundation in the key areas of leadership and management, and it will provide them with the tools and techniques they need to be successful in their new role. It covers topics such as efficiency and proficiency, delegation, time management, setting goals and expectations, providing feedback, resolving conflicts, and administering discipline.

Learning Objectives:

Participants who successfully complete this course will be able to:

• Apply delegation
• Manage time and set goals and expectations
• Provide feedback
• Resolve conflicts, and administer discipline