Advanced Communication Skills

This course provides an in-depth look at the different aspects of communication, from verbal communication to non-verbal communication to active listening. Participants will learn how to identify and overcome common communication problems, how to ask effective questions, how to read and interpret non-verbal messages, and how to listen actively and empathetically to others.

Learning Objectives:

Participants who successfully complete this course will be able to:

• Identify common communication problems
• Develop their skills to ask questions
• Learn what their non-verbal messages are saying
• Develop their skills in listening actively and empathetically to others